As Office Manager, Darren is responsible for everything, except the teeth part. Bedford Dental Centre specializes in Dentistry and oral care, servicing the Bedford and HRM region. Bedford Dental Centre wins this year its fifth Consumer Choice Award.
HALIFAX, NS, December 20, 2018 /24-7PressRelease/ —
Q: What does being a Consumer Choice Award Winner mean to you? How did winning the Consumer Choice Award impact your business?
A: Being a Consumer Choice Award Winner means that our community values our commitment to quality Dentistry and oral care for our community. Winning the Consumer Choice Award allows us show our current and potential new patients that we are a leader in Dentistry industry and can be reassured that they are receiving top notch service.
Q: What makes your business unique in the market?
A: Our clinic has been providing quality care in our community for over 30 years. As such, we have developed many long-term relationships with our patients and staff. We truly care for and respect our patients as well as each other. We tend to think of our team and patients as the BDC family.
Q: What is ONE characteristic that you believe helped you through your career?
A: Listening. To help improve the patient experience its important the listen to patients and staff. They give me insight into what can be improved. Information is critical in making decisions. Listening helps gather that information.
Q: What is the next priority for your business?
A: To continue to strive to create the best patient experience we can.
Q: Where do the great ideas come from in your organization? (Team decisions, management decision etc.)
A: Great ideas can come from anyone on our team. From Hygienists and dental assistants, to receptionists and dentists. Everyone has a voice, and a good idea can come from anywhere, and is greatly appreciated.
Q: What are the “core values” of your organization?
A: Our commitment is to diagnose, educate, inform and perform care to the highest standard possible, in a safe and modern environment. We believe in open dialogue and informed consent at all times, meaning that the patient is always aware of and in agreement with the treatment being performed. Our goal is to keep your smile healthy and beautiful for a lifetime.
Q: How do you keep up with the trends in your industry?
A: Continued education is critical. We keep learning the latest techniques and information to stay up to date.
Q: What resource would you recommend to gain insight into your industry-business?
A: The Nova Scotia Dental Association and Canadian Dental Association have great resources where you can gain insight into the dental industry. We also have a “resources” page with helpful links on our website.
GETTING TO KNOW DARREN SMITH
If all jobs had the same pay and hours, what would you do?…People get paid for playing video games now, I was born 10 years to early.
If you could turn any activity into an olympic sport, what would win a medal for?…Washer Toss. Over hand toss all the way. Bring home the GOLD!
You’ve just won the lottery, what is your first biggest purchase?…Court side seats to a home raptors game.
If you could only use ONE word to describe yourself, what would it be?…Supercalifragilisticexpialidocious
Darren Smith | Office Manager at Bedford Dental Centre
Local Phone Number: 902-835-3954
Email: [email protected]
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